The Product Product

1. Introduction

The Product Product ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

We collect information you provide when creating an account, including your name, email address, and password. We use Clerk for authentication services.

Content and Project Data

We store the content you create using our Service, including product specifications, requirements, documentation, and any files you upload. This data is necessary to provide the Service functionality.

Usage Information

We collect information about how you use the Service, including features accessed, actions taken, and time spent on various sections of the platform.

Technical Information

We automatically collect certain technical information, including your IP address, browser type, device information, and operating system.

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service
Process your transactions and manage your subscription
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns and trends to improve user experience
Detect, prevent, and address technical issues and security threats
Process AI requests through third-party providers when using our AI features

4. AI and Third-Party Services

When you use AI-powered features, your content may be processed by third-party AI service providers (such as OpenAI). These providers have their own privacy policies governing how they handle data. We recommend reviewing their privacy policies:

OpenAI Privacy Policy: https://openai.com/privacy

If you use BYOK (bring your own key), you are sharing data directly with the third-party provider according to your agreement with them.

5. Data Storage and Security

We use AWS S3 for file storage and implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data is stored on secure servers and encrypted in transit using SSL/TLS protocols. We use Prisma with PostgreSQL for database management.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share data with third-party service providers who perform services on our behalf (e.g., authentication, payment processing, AI services, cloud storage)
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
With Your Consent: We may share your information with your explicit consent

7. Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your account and associated data
Export: Export your data in a portable format
Opt-out: Opt out of marketing communications (you cannot opt out of essential service communications)

To exercise these rights, please contact us at hello@vervian.com

8. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. After account deletion, we retain certain information for a limited period as required for legal, accounting, or business purposes.

9. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@vervian.com